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Shopee

Up to 15% Cashback

New Customers

15%

Existing Customers

0.1%

Cashback timeline

Purchase

Tracked in

3 days

Confirmed in

15 days

Terms and exclusions

Exclusions

You won't get Cashback on:

  • Purchase from shopee live
  • Miscellaneous category
  • Ticket category
  • Voucher categories
  • Any Gift Card or Voucher redemption
  • Any store credit redemption
  • Vouchers or Promo codes not featured on our platform
  • Fees · Taxes · Service charges

Any amounts you pay using Gift Card, Voucher, Promo or store credits will not qualify for Cashback. The balance you pay using card or cash will still be eligible. If the balance is $0, you'll not earn Cashback on the purchase.

Refunds, cancellations and no-shows

  • Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
  • For partial returns or exchanges, we'll prorate the Cashback as an adjustment.

Tracking disclaimers

  • Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
  • At international stores, exchange rate differences may result in small changes to the actual Cashback amount you receive.

Other terms and conditions

Shopee terms and conditions:
  • Higher Cashback for Shopee stores will only be tracked for orders made directly after redirecting from the same Shopee store in ShopBack. Start a new redirect for each purchase from a different featured Shopee store.
  • Cashback is capped on checkout level on Shopee app.

ShopBack terms of use

Deals & Discounts

Cashback tips
  • Remember to check T&Cs
    Check carefully for Cashback exclusions and caps before you buy or book to avoid disappointment. Don't forget the terms and conditions on any promotion and campaign pages.
  • Restart from this platform every time
    Complete your shopping in one go: Always start from this platform to visit the store directly, for every new transaction. If your store visit is interrupted by an app update or download screen, restart your shopping from our platform.
  • Don't use adblockers or click on other links
    Don't click on any third party links or extensions or use VPN or adblocking software, as they could result in your Cashback not being tracked. Some examples include: Facebook ads, Google Ads, other loyalty or cashback extension links.
  • Try not to change website settings
    Avoid modifying the website language, currency or region once you reach Shopee app or website - doing so may interfere with Cashback tracking.
  • Restart from this platform if payment fails
    If you encounter payment errors during your purchase, you should restart your visit to the Shopee website or app from this platform to ensure that your Cashback continues to be tracked.