ZALORA

You won't get Cashback on:

• Usage of codes beginning with ZBAP
• Sometime bags purchases
• Any Gift Card, Voucher or store credit purchase
• Any Gift Card or Voucher redemption
• Any store credit redemption
• Vouchers or Promo codes not featured on our platform
• Fees · Taxes · Service charges · Shipping and delivery

Any amounts you pay using Gift Card, Voucher, Promo or store credits will not qualify for Cashback. The balance you pay using card or cash will still be eligible. If the balance is $0, you'll not earn Cashback on the purchase.

• Any rejected, cancelled, refunded, exchanged or returned purchases will not be eligible for Cashback.
• For partial returns or exchanges, we'll pro-rate the Cashback as an adjustment.

• Your Cashback may be tracked at a different rate initially and adjusted to the correct rate when we confirm the transaction details.
• At international stores, exchange rate differences may result in small changes to the actual Cashback amount you receive.

• Cashback will be capped at Php 300 for each ZALORA user per order per month. Order exceeded user cap of Php 300 will be tracked at Php 0 until the refresh in subsequent month.
• Cashback based on order value after deducting ZALORA Wallet credits.
• Ensure that Zalora app is installed, and the app is not opened in the background before clicking through from ShopBack.

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